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The increasingly high demand for Smart technology means customers benefit from an environment where they can not only review the latest advanced technologies, but also receive guidance in their product selection as-well as on-going in-store technical support.
This initiative is a strong commitment from Samsung Electronics to strengthen and differentiate its customer service experience in partnership with ANOVO, its main technology service partner in the region. Customers can also use the store to access the Smart Tool, a tool which allows customers to update their Android software on smart phones while browsing the latest products or purchasing accessories.
Lastly, for products which require an in-home or depot repair service, customers can open an RMA in store to book a service at their convenience. Key to our strategy is the continued provision of innovative, new services to existing clients as they develop their business to the changing needs of their customers.
The provision of customer call centre and walk-in-repair services is an integral part of our service strategy and we see increasing demand for this, not only in Latin America, but also potentially in other markets where we support Samsung.
ANOVO has strong experience in these services and we are very pleased to be able to leverage this in Peru. For further information contact Mel Root — mroot anovo.A strategist is a person with responsibility for the formulation and implementation of a regardbouddhiste.comgy generally involves setting goals, determining actions to achieve the goals, and mobilizing resources to execute the actions.
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Today, I am excited to announce our plans to open a new AWS Region in South Africa! AWS is committed to South Africa's transformation.
The AWS Africa (Cape Town) Region is another milestone of our growth and part of our long-term investment in and commitment to the country. ANOVO opens Samsung Customer Service Plaza in Lima, Peru January 14, pm. As Samsung continues to push its brand directly from main shopping centres, launching premium, high-end stores selling the entire range of Samsung products, ANOVO has committed to deploy a support network of specialized customer service .
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